Privacy Policy

Last Updated: February 15, 2026

This Privacy Policy describes how Friendly Neighborhood ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services.

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • Account information (name, email address, profile photo)
  • User-generated content (posts, comments, event listings)
  • Communication with us (support requests, feedback)
  • Payment information (if applicable)

Information Collected Automatically

When you use our services, we automatically collect:

  • Log information (IP address, browser type, access times)
  • Device information (device type, operating system)
  • Location information (with your permission)
  • Usage information (pages visited, features used)

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Connect you with local volunteer opportunities
  • Communicate with you about your account and activities
  • Process transactions and send transactional emails
  • Analyze usage patterns to enhance user experience
  • Prevent fraud and ensure platform security

3. Sharing Your Information

We may share your information with:

  • Other users (as necessary for community features)
  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Third parties in connection with a business transfer

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Object to certain processing of your information
  • Data portability in certain circumstances

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@friendlyneighborhood.app